Guest Satisfaction Survey

The team at Gold Haus Pension strives to ensure that our guests have a pleasant stay and return to us. By filling in this questionnaire you can help us to improve the quality of the pension with your opinions and suggestions

Thank you!

I. Where did you hear about Gold Haus Pension?

Advertisements in the press I have already been here Someone recommended it to me The website of the pension Advertisements on the internet The website of an accommodation agency

II. Why did you choose Gold Haus Pension?

Because it is in Balatonfüred Because it is situated in the town centre Because of the price/benefit ratio

III. Are you a returning guest?

Yes No

IV. The purpose of your visit

business conference sight-seeing holiday therapy

V. The duration of your stay

1 nigh 2-3 nights 4 or more nights

VI. How did you arrange your booking?

on the website of the pension by telephone online (another website)

VII. Please, rate how satisfied you were with the following services

(1: very bad, 5: very good)

Guest reception, check-in (information)

1 2 3 4 5

Attentiveness of the staff

1 2 3 4 5

Equipment of the room

1 2 3 4 5

Atmosphere of the room and how relaxing it was

1 2 3 4 5

Cleanliness

1 2 3 4 5

VII. Would you recommend our pension to your friends or business partners?

Yes No

FEL

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H-8230 Balatonfüred, Móricz Zsigmond street 23.
Phone: +36 87 482 817, +36 30 300 2304

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